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Covenant Health is committed to quality and patient safety.  One way of demonstrating this commitment is to participate in the accreditation process.  Accreditation Canada Standards and ROPs provide the framework that assists us develop and implement policies, processes, and practices to minimize risk and deliver safe care.  Covenant Health was granted “Accredited with Exemplary Standing” during the last survey cycle.

The 2017 on-site survey is the forth and final survey in our 2014-2018 survey cycle.  Surveyors were once again very impressed with our teams and the care that is provided.  The surveyors have provided a very high level overview of their findings which identify strengths and opportunities for improvement.

Debrief Presentation 2017 - Click here  (no audio)

Debrief Presentation 2017 Video

The accreditation process has proven to be a positive experience that has validated all of the work that is being done.  Thank you to all staff, physicians, and volunteers for your contributions over the past four years.

Next accreditation on-site survey will be in October 2019!

Please click below for all up to date information on Accreditation

2018 – 2021 Survey Cycle

Required Organizational Practices (ROPs)

Required Organizational Practices (ROP) 

A Required Organizational Practice (ROP) is defined as an essential practice that organizations must have in place to enhance patient/client safety and minimize risk. ROPs are part of the Accreditation Canada process, and must be in place in order for an organization to be granted "Accredited" status.

Click on the link below to access the ROP Handbook.

2017 Accreditation ROP Handbook

Leading Practices

Leading Practices

Accreditation Canada defines a Leading Practice as an innovative and creative example of leadership and service delivery carried out by a health service organization. Leading Practices are worthy of recognition for what they contribute to their field and show how innovative strategies can be applied to achieve excellence.

Click here for the 2015 Leading Practices Criteria 

Canadian Patient Safety Culture

Canadian Patient Safety Culture

An important step within the accreditation process is the completion of the Canadian Patient Safety Culture Survey, a tool that seeks to capture staff percetions of patient safety in order to help an organization measure its safety culture and climate. 

Thank you to those who supported and participated in the survey. The survey is now closed. 

Please click here for results of the 2014 survey. 
Action Plan 
Check-up Tool 
Accreditation Canada Instrument Results FAQ 

Questions/Contact Information

Cyndee Johnson
Clinical Consultant

Corrina Pasarica
Program Assistant

Additional Resources

Accreditation Canada Website 
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